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Man at desk reading personalized customer communications

THE COMPLETE GUIDE TO PERSONALIZED CUSTOMER COMMUNICATIONS

Dec 04 ,2019

Customer communications has been an essential part of marketing for decades, as brands compete to remain top of mind and...

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HOW TO BOOST CUSTOMER RETENTION WITH INTERACTIVE VIDEO

Nov 20 ,2019

As seemingly every industry gets more and more crowded, the issue of customer retention and experience management has become increasingly...

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Analyst calculating customer lifetime value

HOW CAN YOU INCREASE YOUR CUSTOMER LIFETIME VALUE FAST?

Oct 30 ,2019

When discussing marketing mixes and how to calculate return on investment, there are many different metrics that come into play....

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5 stars for great customer experience

THE TOP 5 THINGS YOU NEED IN YOUR CUSTOMER EXPERIENCE MANAGEMENT STRATEGY [2019]

Oct 23 ,2019

Many of the most successful brands in the world utilize a sophisticated and multilayered customer experience management strategy. This digital...

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