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Your Onboarding Needs A Video Upgrade

Your Onboarding Needs A Video Upgrade

Your onboarding needs a video upgrade While often overlooked, customer onboarding remains a crucial step in building better customer relationships and growing your revenue base. BY BLUERUSH | PERSONALIZED VIDEO While often overlooked, customer onboarding remains a...
Reduce Customer Churn With Personalized Video

Reduce Customer Churn With Personalized Video

Too often, customers are underwhelmed, ignored, or made to feel unappreciated, all of which leads to a disappointing experience that has them looking elsewhere. So it’s unsurprising that customer churn continues to be one of the biggest problems faced by a majority of...
How to Overcome the False Promise of Bad Metrics

How to Overcome the False Promise of Bad Metrics

MySpace averages about 5 million page visits a month.   In the year 2021.  Let that sink in.  MySpace hasn’t had a cultural impact since low-waisted jeans, and so while it’s still an impressive number, what does this metric really tells us?  The question raises a much...